Privacy Policy
At Lipi Point, we are committed to protecting your privacy and ensuring the security of your personal information.
About Lipi Point
Address
Madhyapur Thimi, Bhaktapur, Nepal
info@lipipoint.com
Phone
+977-9801789080
Information We Collect
Personal Information
- Name, email address, and phone number when you contact us
- Company information when requesting services
- Project requirements and specifications
- Communication preferences and history
Technical Information
- IP address and browser information
- Device type and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Provide IT services and technical solutions
- Communicate about project progress and updates
- Process payments and manage contracts
- Offer technical support and maintenance
Business Operations
- Improve our services and website functionality
- Send relevant updates about our services
- Analyze usage patterns to enhance user experience
- Comply with legal and regulatory requirements
Information Protection
Security Measures
- Industry-standard encryption for data transmission
- Secure servers and database protection
- Regular security audits and updates
- Limited access to personal information
Data Retention
- Client project data retained for contract duration plus 2 years
- Communication records kept for 3 years for support purposes
- Technical logs maintained for 1 year for security monitoring
- Marketing data retained until opt-out or 5 years maximum
Information Sharing
We Never Sell Your Data
- Your personal information is never sold to third parties
- We don't share client project details without consent
- Strict confidentiality maintained for all business relationships
Limited Sharing Scenarios
- With trusted service providers (hosting, payment processing)
- When required by law or legal process
- To protect our rights or prevent fraud
- With your explicit consent for specific purposes
Cookies & Tracking
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.
Types of Cookies We Use:
- Essential: Required for website functionality
- Analytics: Help us understand website usage
- Functional: Remember your preferences
Managing Cookies
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Cookie Control
Most browsers allow you to view, manage, and delete cookies. Visit your browser's help section for specific instructions.
Your Privacy Rights
Access Your Data
Request a copy of personal information we hold about you
Correct Information
Update or correct any inaccurate personal information
Delete Data
Request deletion of your personal information (subject to legal requirements)
Limit Processing
Restrict how we process your personal information
Data Portability
Receive your data in a structured, machine-readable format
Withdraw Consent
Opt out of marketing communications at any time